FAQ

User's Problem Summary

• Q&A

Help Center(Perpetual contract、currency trade)

• Full Guide for Contract Beginners
• Perpetual contract Introduction
• Perpetual contract terminology
• Independent position mode
• Fair Price
• Contract margin

See all 16 articles

Margin

• Margin exchange novice guide（App）
• Margin exchange novice guide（web）
• bitget.com loan, margin rules
• Margin noun definition
• Introduction of bitget margin

Activity Rules

• Contract Experience Fund Event End Announcement
• bitget.com DACC trade ranking activity rules
• Invite rebate rule description

Exchange

• OTC trading - CoinCola user instructions （APP）
• OTC trading - Epay user instructions （APP）
• OTC trading - Epay user instructions
• OTC trading - CoinCola user instructions
• Use GT to deduct transaction fees
• Exchange Trading Guid(APP Version)

See all 7 articles

Register and Log in

• How Can I download APP (IOS& Android) ?
• Enterprise Edition (IOS) download and installation guide
• What if the verification code is not received?
• What if my account be restricted?
• What If I Forget My Password?
• How to log in trading account?

See all 7 articles

Buy & withdraw coin

• Instructions for Some Coins Sharing Same Withdraw Address
• Instructions for Recovery of Wrong Deposits on bitget
• How Do I Withdraw Assets？
• How Do I Deposit Digital Assets?

Authentification

• How to carry out real name certification? (APP side)
• Why need to verify identity?
• How to Take ID Verification? (Web Version)

Security Regulation

• How To Prevent Phishing Attack?
• How to make my account more secure?
• How Do I Set Google Authenticator?