FAQ

Register and Log in

• How Can I download APP (IOS& Android) ?
• Enterprise Edition (IOS) download and installation guide
• What if the verification code is not received?
• What if my account be restricted?
• What If I Forget My Password?
• How to log in trading account?

See all 7 articles

Authentification

• Why need to verify identity?

Security

• Bitget External Threat Intelligence Processing Standard
• How To Prevent Phishing Attack?
• How to make my account more secure?
• How Do I Set Google Authenticator?

User's Problem Summary

• Bitget Official Channel
• Q&A

Doposit & Withdraw

• Instructions for Some Coins Sharing Same Withdraw Address
• Instructions for Recovery of Wrong Deposits on bitget
• How Do I Withdraw Assets？
• How Do I Deposit Digital Assets?

About bitget

• Announcement on adjusting customer service time

Policies

• Terms of Users
• Legal Statement
• Privacy Policy
• Copyright Guidelines