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  2. FAQ

FAQ

Register and Log in

  • How Can I download APP (IOS& Android) ?
  • Enterprise Edition (IOS) download and installation guide
  • What if the verification code is not received?
  • What if my account be restricted?
  • What If I Forget My Password?
  • How to log in trading account?
See all 7 articles

Authentification

  • Why need to verify identity?

Security

  • Bitget External Threat Intelligence Processing Standard
  • How To Prevent Phishing Attack?
  • How to make my account more secure?
  • How Do I Set Google Authenticator?

User's Problem Summary

  • Bitget Official Channel
  • Q&A

Doposit & Withdraw

  • Instructions for Some Coins Sharing Same Withdraw Address
  • Instructions for Recovery of Wrong Deposits on bitget
  • How Do I Withdraw Assets?
  • How Do I Deposit Digital Assets?

About bitget

  • Announcement on adjusting customer service time

Policies

  • Terms of Users
  • Legal Statement
  • Privacy Policy
  • Copyright Guidelines
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