FAQ

Register and Log in

• Bitget App download guideline
• How Can I download APP (IOS& Android) ?
• Bitget App (Android) download tutorial
• Enterprise Edition (IOS) download and installation guide
• What if the verification code is not received?
• What if my account be restricted?

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Security

• How To Prevent Phishing Attack?
• How to make my account more secure?
• How Do I Set Google Authenticator?

Doposit & Withdraw

• Instructions for Some Coins Sharing Same Withdraw Address
• Instructions for Recovery of Wrong Deposits on bitget
• How Do I Withdraw Assets？
• How Do I Deposit Digital Assets?

Authentification

• Why need to verify identity?

About bitget

• Bitget Official Channel
• Announcement on adjusting customer service time

Policies

• Know-Your-Customer, Anti-Money Laundering and Countering the Financing of Terrorism Policies
• Privacy Policy
• Bitget External Threat Intelligence Processing Standard
• Q&A
• Terms of Users
• Legal Statement

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