Step 1: Click on buy crypto and select deposit fiat. Select the [EUR] or [GBP] and choose the EUR Deposit method with SEPA or GBP deposit method with Faster Payments.
Step 2: When you select EUR you can check a daily limit and also a single deposit amount of EUR and click (NEXT)
To reduce the probability of being rejected by the risk system which may refund your deposit and charge the fee.
- Don’t deposit with accounts without the same name of your documents or the deposited money will be refunded and you will be charged for the refunded fees
- If your transaction is rejected by the risk system, please submit more information of yours , you can also select refund which will also charge your refund fee
Step 3: You will get a prompt from the risk control team to require more information to continue your transaction. (Click) the link below to provide further information.
Step 4: When you click (NEXT) submit your proof of address, source of funds and any other important information and click (Submit). If you don’t want to submit or don’t have these information you can select (Refund) to refund directly
Step 5: Your information will be reviewed and you will be informed by email if it was successful. If the review is unsuccessful, the user can choose to be refunded
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